PowerTalk Direct Dialup enables you to send and receive mail over a modem from any other Macintosh computer running PowerTalk.
For instructions on how to install and use PowerTalk Direct Dialup, see the PowerTalk User's Guide (in PowerTalk Extras folder).
Information for users of AppleTalk Remote Access
Version 1.0 of AppleTalk Remote Access is not compatible with Direct Dialup Mail. When you install Direct Dialup Mail, AppleTalk Remote Access 1.0 automatically gets removed from your hard disk. If you want to run PowerTalk Direct Dialup Mail concurrently with AppleTalk Remote Access Software, you must upgrade to AppleTalk Remote Access version 2.0 or later.
AppleTalk Remote Access MultiPort Server is not compatible with Direct Dialup Mail. Do not install both AppleTalk Remote Access Multiport Server and Direct Dialup mail on the same computer.
Upgrade Products
• M1964Z/C Apple Remote Access Client for Macintosh Upgrade Kit v2.0.1
• M2678Z/B Apple Remote Access Personal Server for Macintosh Upgrade Kit v2.0.1
These products require proof of purchase of version 1.0 or 2.0 and are available at authorized Apple resellers and dealers. For the name of a nearby authorized Apple reseller or dealer in the United States, call 1-800-538-9696. For more information on the Apple Remote Access product family, contact the Apple Network Information Line at 408-862-3385.
If you are outside the United States and want to get information about Apple Remote Access software, contact your local Apple representative.
Dialing Prefixes
If your telephone system requires a special prefix before the telephone number you want to dial, you must include a comma after the prefix number. For example, if you need to use the prefix “9” for local calls, enter “9,” in the Local Calls box of the Direct Dialup setup window.
Supported Modems
Direct Dialup includes scripts for the following modems for use within the United States:
V.32bis modems (14,400 bps):
Apple Express Modem
Global Village PowerPort Gold
Global Village TelePort Gold
Hayes Optima 144
Microcom QX4232bis
Prometheus ProModem 144e
PSI Powermodem IV
Supra SupraFax v.32bis
Telebit WorldBlazer
V.32 modems (9600 bps):
Global Village PowerPort Silver
Global Village TelePort Silver
Prometheus Promodem 96
PSI Powermodem III
Supra SupraFax Modem Plus
Telebit QBlazer
Telebit T1600
US Robotics Sportster
V.22bis modems (2400 bps):
Apple 2400
Global Village PowerPort Bronze
Global Village TelePort Bronze
Hayes Optima 2400
Microcom AX 2400C
Prometheus Promodem 24
PSI PowerModem II
Cellular support:
Applied Engineering DataLink PB
Applied Engineering Axcell Cellular Interface
Microcom Cellular Data Link 300
ISDN support:
Hayes ISDN adapter
If your modem is not listed in the Direct Dialup pop-up menu, contact your modem vendor or your Apple-authorized dealer.
If you are using Direct Dialup in another country, contact your Apple-authorized reseller or representative for modem information.
Troubleshooting
If your modem dials the telephone but cannot connect with another Macintosh, try these solutions:
• Make sure the telephone number is correct.
• Make sure the Macintosh you are trying to connect with is turned on, the modem is connected, and the computer and modem are set up correctly.
• If you are using a charge card number in the Direct Dialup control panel, you may need to make Direct Dialup wait longer before dialing the charge card number. The default delay in the U.S. is 20 seconds. To increase the delay, add one or more commas at the beginning of the charge card number. Each comma increases the delay by two seconds.
• If you are using a charge card in the Direct Dialup setup window, make sure you select tone dialing in the Remote Access Setup window.
• If you see a triangle icon on the right side of your Out Tray or In Tray, it means there is a problem. Click the triangle icon for more information.
If your modem connects with another modem but then loses the connection, try these solutions:
• Make sure you selected the correct modem type when setting up the software.
• If your telephone line has a call-waiting feature turned on, try turning that feature off. Call waiting can interrupt modem connections.
• Your telephone line may have excessive noise. Contact your telephone company.
• If you are using another application program that uses the modem, quit that program before using Direct Dialup.
To cancel a call in progress, open the Out Tray and drag the sending item to the trash.
To suspend Direct Dialup from using the port and phone temporarily, choose “I’m at” from the Special menu, and uncheck the Direct Dialup checkbox.
To use the MNP 10 protocol, both your modem and the one you call must support the protocol.
If you are using a Macintosh IIfx, a Macintosh Quadra 900, or a Macintosh Quadra 950 and have virtual memory turned on, you must open the Serial Switch control panel and change the serial port setting to Compatible.
If the error code -9014 appears while sending a Direct Dialup mail, choose “I’m at” from the Special menu, and make sure the Direct Dialup checkbox is checked.
If you drag a type-in Direct Dialup address from the mailer’s recipient field to the desktop and change its name on the desktop, the address will become invalid and may not be used thereafter.
